Welcome! We are ready to help during the COVID-19 crisis

Please wear a mask when you come to Westcare!

It is still mandatory to wear a mask when you go out in public. We also ask you to do so when coming to the medical centre for care. Even though Covid restrictions are easing, we are are keeping up our strict hygeine and distancing precautions.

Remember too that we are still doing many of our consultations by telehealth (video link) or telephone so you can #stayathome. The medical centre is still open if you need to be examined or have a test or procedure, so don’t hesitate to contact your doctor with questions or concerns.

If you are attending the medical centre, don’t forget to bring your mobile phone. We will ask you to call reception when you arrive, to let them know you are here. Wait in your car if possible, and we will let you in as soon as your appointment is ready to start.


  • New mole mapping – announcing the ‘Heine Cube’
    We are excited to introduce the HEINE Cube system to help detect and monitor skin cancer. It does this by taking a series of pictures of your skin over time and storing them securely in our medical records. The Heine cube system is the latest…
  • Electronic prescriptions available
    Westcare is now making full use of the new electronic prescriptions. This is particularly helpful when we are consulting you by telephone or telehealth. When your doctor writes your prescription, they will ask you if you prefer an “e-script”. All the pharmacies in Melton and…

Our response to the COVID-19 crisis

We can help with all coronavirus related concerns, and refer you for testing or treatment if needed.

But we also remain your family doctor, and we will take the time to manage new or ongoing health issues.

Westcare is open for business: telehealth and in-person consultations still available

We use Coviu to connect you directly with your doctor from home or work. Click the link we will send you to enter the video call. No software is required, just a smartphone or laptop with camera. If you don’t have a camera we will contact you by telephone.


Please contact us with your questions, or if you have any symptoms of concern. Social distancing measures apply in and around our medical centre for your safety.

Stay safe!

Take simple precautions to reduce your risk. Wash your hands frequently. Stay at home unless it is essential to go out. Isolate yourself and wear a mask if you are unwell.

Contact us to discuss your circumstances or for personal advice.

Our award-winning doctors